We build AI products
that move business.

1. Introduction

SENDERMIX LLC ("SenderMix," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sendermix.org (the "Site") or engage our services.

This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, the California Consumer Privacy Act (CCPA), and other relevant U.S. state and federal privacy laws.

2. Information We Collect

Information You Provide: When you contact us through our forms, email, or other channels, we may collect your name, email address, company name, phone number, project details, and any other information you voluntarily provide.

Automatically Collected Information: When you visit our Site, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We collect this information using cookies and similar technologies.

Business Contact Information: In the course of providing B2B services, we may collect business contact information of your employees or representatives. We process this data based on our legitimate business interests and, where required, your consent.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver and manage our services, including project development and communication
• Send you relevant updates about our services (only with your consent or where legitimately permitted)
• Improve our Site, services, and user experience
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our Site, providing our services, or communicating with you (e.g., email hosting, cloud infrastructure providers). These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to continued protection under this policy.
• With Your Consent: We may share your information with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), access controls, secure infrastructure, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Business inquiry records are typically retained for up to 24 months unless a longer retention period is required or you request earlier deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Request data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at contact@sendermix.org. We will respond to your request within 30 days.

8. Cookies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the Site.

9. International Transfers

If your data is transferred outside of your country of residence, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by relevant authorities, or other legally permissible transfer mechanisms.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected a child's data, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our Site or services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

SENNDERMIX LLC
Email: contact@sendermix.org
Location: Wyoming, United States

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and SENDERMIX LLC ("SenderMix," "we," "us," or "our"), a limited liability company registered in Wyoming, United States. By accessing our website at sendermix.org (the "Site") or engaging our services, you agree to be bound by these Terms.

If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Services Description

SenderMix provides artificial intelligence development and consulting services, including but not limited to: custom AI development, intelligent automation, conversational AI systems, AI analytics, full-stack platform development, and AI security auditing (collectively, the "Services").

The specific scope, deliverables, timeline, and fees for any engagement will be defined in a separate Statement of Work ("SOW") or Service Agreement mutually agreed upon by both parties. These Terms govern the general relationship, while the SOW governs project-specific details.

3. Client Obligations

As a client, you agree to:

• Provide accurate and complete information necessary for the delivery of Services
• Respond to requests for feedback, approvals, or information in a timely manner
• Ensure that any materials, data, or content you provide to us do not infringe on third-party rights
• Comply with all applicable laws and regulations in your use of deliverables
• Maintain the security of any account credentials or access provided to you

4. Intellectual Property

Pre-Existing IP: Each party retains all rights, title, and interest in its pre-existing intellectual property. SenderMix's pre-existing tools, frameworks, libraries, and methodologies remain the exclusive property of SenderMix.

Work Product: Upon full payment of all fees due, ownership of custom-developed work product specifically created for you under an SOW will be transferred to you, unless otherwise specified in the SOW. SenderMix retains a non-exclusive, royalty-free license to use general knowledge, skills, experience, techniques, and know-how gained during the engagement.

Third-Party Components: Deliverables may incorporate open-source software or third-party components subject to their respective licenses. We will disclose such components and applicable license terms.

5. Fees and Payment

Fees for Services will be as specified in the applicable SOW. Unless otherwise agreed:

• Invoices are due within thirty (30) days of receipt
• Late payments may incur a monthly interest charge of 1.5% on the outstanding balance, or the maximum rate permitted by applicable law, whichever is lower
• We reserve the right to suspend work for projects with overdue payments

All fees are quoted in US dollars and are exclusive of applicable taxes, which are the responsibility of the Client.

6. Confidentiality

Both parties agree to maintain the confidentiality of any non-public information disclosed by the other party during the course of the engagement ("Confidential Information"). Confidential Information includes, but is not limited to, business plans, technical data, financial information, and proprietary methodologies.

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed without reference to the Confidential Information; or (d) is required to be disclosed by law or legal process.

Confidentiality obligations survive the termination of these Terms for a period of three (3) years.

7. Warranties and Disclaimers

Our Warranty: We warrant that we will perform the Services with reasonable skill and care, in accordance with industry standards. We will correct any material defects in deliverables that are reported in writing within thirty (30) days of delivery, at no additional cost.

Disclaimer: EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS OR AN APPLICABLE SOW, THE SERVICES AND DELIVERABLES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI-Specific Disclaimer: AI and machine learning systems inherently involve uncertainty. We do not guarantee specific accuracy rates, performance metrics, or business outcomes unless explicitly stated in an SOW. AI model performance may vary based on input data quality, environmental changes, and other factors beyond our control.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• SENDERMIX'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO SENDERMIX IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM
• IN NO EVENT SHALL SENDERMIX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL

9. Indemnification

You agree to indemnify, defend, and hold harmless SenderMix and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your breach of these Terms; (b) your use of deliverables in violation of applicable law; or (c) any materials or data you provide that infringe third-party rights.

10. Term and Termination

These Terms remain in effect for the duration of our business relationship. Either party may terminate an SOW with thirty (30) days' written notice. Upon termination: (a) you shall pay all fees for work completed through the termination date; (b) we will deliver all completed work product subject to payment; and (c) each party shall return or destroy the other's Confidential Information.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of such courts.

12. General Provisions

• Entire Agreement: These Terms, together with any applicable SOW, constitute the entire agreement between the parties and supersede all prior discussions and agreements.
• Amendments: No amendment to these Terms shall be effective unless in writing and signed by both parties.
• Waiver: The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that provision.
• Severability: If any provision is found to be unenforceable, the remaining provisions shall remain in full force and effect.
• Assignment: You may not assign these Terms without our prior written consent.

13. Contact

For questions about these Terms, please contact us:

SENNDERMIX LLC
Email: contact@sendermix.org
Location: Wyoming, United States